Return & Refund Policy

At CALCLAIR STACK PRIVATE LIMITED, we strive to ensure that you are fully satisfied with your purchase. If for any reason you are not completely happy with your order, this policy explains how returns, exchanges, and refunds are handled.

1. Eligibility for Returns

You may request a return or exchange if:

  • The item is unused, unwashed, and in the original condition with all tags intact.
  • The request is made within 7 days from the date of delivery.
  • The item is not a sale or final clearance item (unless otherwise specified).

2. Non-Returnable Items

The following items cannot be returned:

  • Personalized or custom-made products.
  • Items damaged due to misuse or mishandling.
  • Products without original tags or packaging.

3. How to Request a Return

To initiate a return:

  1. Contact us via Email: info@calclairshop.in or Phone: 8264940726.
  2. Provide your order number, item details, and reason for return.
  3. Our team will guide you on the return process and shipping instructions.

4. Refund Process

  • Once we receive the returned item and verify its condition, we will process your refund.
  • Refunds will be issued via the original payment method used during purchase.
  • Please allow 7–10 business days for the refund to reflect in your account.

5. Exchanges

  • Exchanges for a different size or color are subject to availability.
  • Any price difference will be adjusted accordingly.

6. Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or damaged.
  • We recommend using a trackable shipping service to ensure the safe return of your items.

7. Damaged or Defective Items

If you receive a defective or damaged product:

  • Contact us immediately at info@calclairshop.in with photos of the damage.
  • We will arrange a replacement or full refund at no extra cost.

8. Contact Us

For any questions regarding returns or refunds, reach out to:
CALCLAIR STACK PRIVATE LIMITED
H. No. D/55, Keshav Dev Shiv Nagar Colony, GDN Krishna Nagar, Mathura, Uttar Pradesh – 281004
Phone: 8264940726
Email: info@calclairshop.in

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